Privacy Policy

The Squad Group Ltd

This privacy policy explains how The Squad Group Ltd collects, uses, and protects your personal data when you visit our website or engage with our services.

Who we are

The Squad Group Ltd is responsible for your personal data.

If you have any questions, contact:

Email: contact@the-squad.co.uk

Address: 117 High Street, Chesham, Buckinghamshire, England, HP5 1DE

What data we collect

We collect and process the following data:

Personal details, name, email address, phone number

Business information, company name, role

Enquiry details submitted through contact forms

Technical data, IP address, browser type, device information

Usage data, pages visited, time spent on site

How we collect your data

We collect data when you:

Submit a form on our website

Use or browse our website via cookies

How we use your data

We use your data to:

Respond to enquiries and provide information

Deliver our products and services

Improve our website and user experience

Send relevant updates or marketing, where consent is given

Meet legal and regulatory obligations

Legal basis for processing

We process your data under the following lawful bases:

Consent, when you opt in to communications

Contract, to provide services you request

Legitimate interests, to improve our services and respond to enquiries

Legal obligation, to comply with applicable laws

Sharing your data

We do not sell your data.

We only share data where necessary with:

Service providers, such as website hosting or CRM systems

Professional advisers, legal or financial

Authorities, where required by law

All third parties are required to respect your data and keep it secure.

Data retention

We keep your data only for as long as necessary:

Enquiry data, up to 12 months

Customer data, for the duration of the relationship and required retention periods

Marketing data, until you withdraw consent

Your rights

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to processing

Request transfer of your data

Withdraw consent at any time

To exercise your rights, email contact@the-squad.co.uk

You also have the right to complain to the Information Commissioner’s Office.

We use cookies to improve your experience and understand how visitors use our website.

You can control cookies through your browser settings.

Data security

We take appropriate measures to protect your data from loss, misuse, and unauthorised access.

Third-party links

Our website may include links to external websites. We are not responsible for their privacy practices.

Changes to this policy

We review this policy regularly and update it when needed.

Last updated: March 2026